shipping-billing

What shipping method do you use?

US orders are shipped via USPS first class mail. Large orders may be shipped via UPS.
International orders are shipped via Air Mail.

 

How long does shipping take?

Most orders will ship within 1 to 3 days.

Shipping time on US orders is usually 3 – 5 business days though in rare cases it could take up to 10 business days.
Shipping time on most International orders is usually 7 – 14 business days for Air Mail.

Some countries with less reliable mail systems may take longer.

 

Do you offer refunds?

We do not offer refunds. However if a product is defective contact us at info@ClearsTaiChi.com and we will replace it right away.

Our membership site Clear’s Tai Chi Online does have a 30 day money back guarantee and some of our workshops feature a money back guarantee. (check each workshop for details.)

Order Questions:

Orders@ClearSilat.com – For questions about placing an order or about an existing order.

(865)379-9997